Currently we only ship to the US and Canada. Depending on where you live, packages are delivered within 5~25 days from the date of shipment. All orders are shipped out within 1 or 2 days.

All domestic (U.S) delivery issues become the responsibility of USPS once it’s been shipped from our warehouse or suppliers. You can contact USPS at (800) 275-8777 to locate your package at your local post office.

Yes, most of our wigs can be dyed or styled with heat tools. However, we recommend consulting with a professional stylist before making any major changes.

We recommend washing your wig with a gentle shampoo and conditioner, and using a wide-tooth comb or a detangling brush to style it. Avoid using heat tools or harsh chemicals.

We apologize for any inconvenience this may cause. If you receive a damaged or defective wig, please contact us immediately and we will work with you to resolve the issue.